FAQS

Because we take great pride in curating each box, we ship exactly what you see on our website. On the rare occasion that we are out of stock on a particular item, one of our gifting specialists will personally contact you with options of equal or greater value (and aesthetic).
Absolutely. Whether it's a gift for her, for him or a corporate affair, we love finding the right mix of products for your special occasion. For inquiries, please email info@ernestandmartha.com Orders usually take 1-2 days to arrive and are hand delivered. Last minute gift? We can also accommodate same day delivery if you need a rush order.
Each E&M BOX includes a hand-written, custom-designed note. You simply provide us with your message and we'll handle the rest.
Of course! Email info@ernestandmartha.com or give us a call and we’ll chat about your perfect gift for that perfect someone.
Absolutely! We’re constantly innovating and updating our product portfolio to refresh existing boxes, and we're always coming up with new box ideas.

DELIVERY & RETURNS

DELIVERY

We deliver 1-2 days after the order is placed unless otherwise specified. If you need something hand delivered on a specific day, please make sure to include in the notes. We can also accommodate same day delivery if you need a rush order.

Simply email info@ernestandmartha.com with “SAME DAY” in the subject line so we know we need to make it happen 🙂

Our boxes are hand delivered. Prior to the delivery, we will call the number we have for the recipient to let them know.

RETURNS

ALL SALES ARE FINAL. Please email info@ernestandmartha.com if you have any questions or concern.